Need a hand? Check the answers below, or email us and we’ll reply as soon as we can.
Email: support@goodeggmarketing.com.au
Please include your phone model, Android version and the app version (shown in Settings).
Open Settings → Restore while connected to the internet, signed in to the same Google account you bought with. Rewarded videos (revive, double coins, bonus chest) are always optional and stay available after purchase.
Purchases are processed by Google Play. You can request a refund through Google Play – see Google Play’s refund help page. If a refund is approved, ads will return.
Go to Settings → Update Ad Privacy Choices (shown in regions where consent is required). You can also reset your Advertising ID in your Android device settings.
Videos need an internet connection and are sometimes temporarily unavailable. Wait a moment and try again – you are never charged for watching.
Progress is saved on your device. If Android backup is turned on, it is usually restored when you set up a new phone with the same Google account.
Read our Privacy Policy.